creating a world-class
customer experience
At siffron, our goal is simple: deliver an unmatched customer value proposition via our Operational Excellence business strategy. We do this by engaging highly aligned cross-functional teams in a pay-for-performance culture. We remain singularly focused on the creation of a world-class customer experience, all within our dynamic and ever-changing retail landscape. We continue to invest heavily in our people, business processes, global manufacturing capabilities, and a steady pipeline of new products and technologies. Most importantly, we now find ourselves in a position to give back to our communities, a commitment we take very seriously. We look forward to our expanding partnership with you, and thank you for affording us the opportunity to earn your business.
Why siffron?
Founded in 2017, siffron was formed by joining together two industry leaders: Southern Imperial and FFR Merchandising. By bringing together the best practices of both companies, siffron provides customers:
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Over 100 years of combined experience serving the retail industry
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Domestic manufacturing capabilities with factories in Illinois
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International manufacturing and resourcing capabilities – facilities in Xiamen, Shanghai and Hong Kong
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Vast selection of over 6,000 stock display and fixture solutions
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Dedicated team of designers and engineers for custom solution development
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Expanded sales team for more personalized coverage
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Commitment to becoming operationally excellent and provide world-class solutions and value to our customers
Retailers and brand manufacturers look to siffron to create and supply solutions to current retail challenges. This includes everything from increasing merchandising space, product turns, and brand recognition to reducing theft, spoilage, and labor costs. siffron’s goal is to identify and implement the perfect solution to help our customers increase sales and profit margins. Our global footprint, coupled with local partner response times, allows us to work as a seamless extension of your operations. Our expertise and experience provide the flexibility and scalability you need to adapt to your changing environment. The retail industry continues to evolve, and siffron remains a trusted partner to top brands and retailers around the globe for their retail display solutions.
We are heavily focused on implementing customer-centric best practices throughout every functional area in our company which allows us to deliver a value proposition others will find difficult to match. In a short time, we have already made dramatic improvements in the business by investing in talent and technology, re-engineering the order-to-delivery process, and improving on-time delivery rates to what now exceeds the 95% threshold. These foundational initiatives are just a representative few that will position siffron for long-term, sustainable success. We look forward to strengthening our business partnerships by offering innovative merchandising options as well as custom, needs-based solutions. Our goal is to be a best-in-class supplier to our customers, and we will not stop until we get there.
siffron is proud to be a member of the following organizations:
